Welcome to Network Know-how

As a member of your local institute council Network Know-how is here to support and guide you in the running of your local institute.

The site has been designed to mirror the key assessment criteria within the annual local institute assessment and covers governance, CPD, local engagement, communications, exam centres and events.

Each section highlights best practice and offers support which will ensure that your institute delivers the services required by members with ease such as CPD provision, social events and exam centres; whilst ensuring good governance is adhered to.

Check out local institute CPD from across the country - www.cii.co.uk/events

As a council member you will also be able to access a number of tools via the MY LI tab; simply use your CII PIN number and password to log in. This will allow you to gain access to a number of tools which will further support you in the running of your institute including; communication tools, branded stationery, template tool, monthly membership data and your institutes central repository.


  • 26 Feb 2021
    Withdrawal of J03 and AF2 – final sitting arrangements
    The CII regularly reviews the range of qualifications and learning that it provides. Following a review, it has been decided that the level of interest in units J03 (The tax and legal aspects of business) and AF2 (Business financial planning) indicates that they are no longer a core part of the Diploma and Advanced Diploma journey for most learners. Therefore, the units will be withdrawn from the qualification framework.
  • 26 Feb 2021
    "A crisis is a terrible thing to waste"
    How can human responses to crisis situations inform effective membership engagement strategies? Matthew Hall, CII Strategy & Operations Manager for Insurance Societies & Networks, explores how people respond to pressure, and what membership organisations can learn from that.
  • 26 Feb 2021
    CII Examinations update: February 2021
    As previously advised, in 2021 exams will no longer be held just over a three-day period in April and October, instead they will be spread throughout the year. This update covers the period to mid-February 2021 and provides information for local institutes to support local candidates.
  • 8 Feb 2021
    Urgent Help Requested: Computers For Schools
    The CII along with the wider insurance market is supporting Computers for Schools.
  • 29 Jan 2021
    Introducing digital membership certificates
    During 2020 the Chartered Insurance Institute undertook a project to introduce digital qualification and membership certificates. Member feedback helped shape the process and we have also refreshed the look and feel of all individual membership certificates (from Certificate and Diploma through Advanced Diploma to Fellowship and Chartered).
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