Faqs

Is it still £10 per head per examination centre?
The key requisite in exam centre provision is that the centre is fit for purpose, delivering an experience that is conducive to the successful completion of exams. CII sets a budget each year which means that as a guide the average cost per candidate, per session should be approximately £10.00 per candidate for the venue only. In the majority of instances institutes are securing centres at or below this figure. In some instances we recognise that local circumstances are such that venues have to secured at a higher cost. If any Institute is seeking to change a venue please forward details with proposed costs to CII Customer Service before finalising any agreements.
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How do I contact the CII exams team?
For all enquiries with regards to April and October written exam arrangements contact the CII Customer Service Exam Team at UKcentreadministration@cii.co.uk OR 020 8530 0832. For enquiries relating to our online exams contact online.exams@cii.co.uk OR 020 8530 0816
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How many invigilators should we use?
For sessions with up to 50 candidates, two invigilators should be present. For each additional 30 candidates (or part) an additional invigilator should be present. Where both male and female candidates are expected, it is requested that male and female invigilators are present. Where there is only one candidate, one invigilator will suffice provided that another responsible person is within call. If the only candidate is male then a male invigilator will need to be present; if the only candidate is female then a female invigilator will need to be present.
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Who organises exam centres?
Local institutes manage the running of the written CII exam centres, whilst the online centres are managed by the CII. Local institutes appoint an Exam Co-ordinator (often the Education Secretary) to co-ordinate and manage the written exam centre and will be the key liaison with the CII Customer Service Exam team.
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What is the difference between online and written exam centres?
Online exam centres are operated by the CII and offer multiple-choice questions, typically tested weekly, with immediate notification of results. In contrast, written examination centres are run by the local institutes and primarily operate for three days in March and April, with a select few in July. These are paper based exams in a classroom environment.
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How do I choose an exam centre?
Members can select their preferred examination centre online or via CII Customer Service. This is usually done at the time of booking an examination. Whether the member attends an online or written examination will depend on the unit that they are taking.
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How do I find more invigilators?
There are a number of ways in which you can recruit invigilators. Appeal to your members by sending an e-flyer or writing a news article for your website asking for members to volunteer. Ask council members to volunteer for at least one session: council members should be expected to lead by example. Contact local companies and CII corporate Chartered companies and ask if they would be interested in supporting to give something back to their profession.
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