Regional membership team

The regional membership team are a central CII resource for our network of institutes that provides consultation and support to help your council develop the local membership proposition and engagement programme.

Each institute council has access to a dedicated Regional Membership Manager who works closely with institute volunteers.

  • David Irvine, Regional Membership Manager
  • Matt Ward, Regional Membership Manager
  • Lisa Hayward, Regional Membership Manager
  • Laura Wharfe, Regional Engagement Administrator

The regional membership teams key focus is on ensuring greater consistency of support across the network and provides advice, guidance, and tools for our volunteers to help them lead their institutes in meeting the challenges faced in continuing to drive member engagement at local level. This includes:

Management of local institute key objectives and council governance
Includes an annual development plan and assessment meeting, annual returns management and officer database maintenance, development of support documentation, council guidance documentation, training videos, development of governance protocol and the development of Network Know-How – the local institute extranet site.
Development of local institute CPD and member engagement
Includes the maintenance of the CPD speaker database, CPD accreditation, regional online CPD support, revision programme support, online CPD signposting comms, ongoing CPD consultation and the sharing of good practice around member engagement.
Development of visibility and awareness around the local institute network
Includes submission of articles for The Journal, regular updating of global news pages on each local institute website, campaigns promoting regional activities, working with the central communications team for trade press and working with our central social media team.
Local institute digital tools and data analysis
Includes the ongoing development of each local institute website, integrated e-flyer development, data collation and GDPR compliance; ensuring you can reach your members to promote your activities at the touch of a button.
Development of volunteer engagement
Includes the annual volunteer conference, monthly volunteer communications, management of the Local Institute National Forum, development of Regional Forum meetings and various volunteer working parties.

The USP of the network is that it is run by members for members - the team does not have the capacity to pick up admin tasks for institutes or take on any responsibility for council roles - we simply do not have the bandwidth.

Each Regional Membership Manager has responsibility for consulting with a set number of institutes - an overview can be downloaded below.

Central Support

Your Regional Membership Manager is your key contact - any support you require please get in touch and we can discuss how the team can help.

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