Membership secretary role overview

Every local institute must elect a membership secretary at its Annual General Meeting to hold office for the ensuing twelve months.

The membership secretary’s key role is to keep the local institute council fully updated on membership numbers and relevant statistics relating to these membership figures. They are also the individual responsible for keep the CII updated on any changes to member details as they become known.

Remember, the role of the local institute is primarily to adopt the objectives of the CII, as defined in its Charter and Bye-laws, for the benefit of your local members, prospective members, students and the local insurance and financial services community.

Consequently, the membership secretary should develop a close working relationship with the CII and also with the Regional Membership Manager for the region.

Main responsibilities

  • To maintain and report on membership statistics for the institute and report on these at all local institute council meetings.
  • To develop an annual membership report for the local institute AGM giving an overview of membership numbers, qualification breakdown and geographical spread.
  • To have access to the data list on Network Know-how and provide the information to any council members that request it.
  • To ensure compliance with GDPR with regards to storage (outside of Network Know-how) and use of members' details.
  • To report to the CII any changes in contact details of local institute members as they become known, providing evidence of the member's request or notification from a family member in the case of a member being deceased.
  • To encourage members to become involved in local institute events and activities.
  • To actively promote the benefits of membership to non-members.

In some cases this role is often combined with the secretary’s role, however, this important function is worthy of an independent appointment, particularly given the desire to increase membership and develop the local membership offering.

Central Support

Your Regional Membership Manager is your key contact - any support you require please get in touch and we can discuss how the team can help.

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