News

25 Oct 2024

CII responds to FCA culture and non-financial misconduct survey findings

The Chartered Insurance Institute (CII) is today calling on its members and the wider insurance profession to uphold the highest standards of behaviour following the publication of the FCA’s findings into culture and non-financial misconduct.

16 Oct 2024

Realigning the Partnership update – September / October

Following its launch at the 2023 Network Conference, local institutes were given the opportunity to feedback to a questionnaire asking how the CII could further support their volunteer role and the local membership proposition. The feedback was used to develop nine key themes which would develop the work and support the CII gives to our local institute volunteers. Working with internal stakeholders eight of the nine themes will be complete by the end of 2024.

14 Oct 2024

3,800 young people take part in CII and PFS virtual work experience

The Chartered Insurance Institute (CII) and Personal Finance Society (PFS) have reported that more than 3,800 young people have benefitted from their insurance and personal finance virtual work experience programme during the first year of its operation.

03 Oct 2024

Setting standards: CII publishes 2025 qualifications brochure

The Chartered Insurance Institute (CII) has published its 2025 qualifications brochure, offering a range of career and educational pathways for both current and future insurance and personal finance professionals.

25 Sep 2024

CII releases findings of Consumer Duty reporting research

The Chartered Insurance Institute (‘CII’) has today (25 September 2024) published a White Paper that seeks to support firms’ compliance with the Financial Conduct Authority’s reporting requirements under the Consumer Duty.

23 Sep 2024

Embracing Consumer Duty: Sector leaders endorse CII Professional Map on two-year anniversary

As the Financial Conduct Authority’s (FCA) Consumer Duty cements a cultural shift in how insurance and personal finance professionals deliver better customer outcomes, firms are increasingly recognising the benefit of utilising the Chartered Insurance Institute’s Professional Map as a tool for meeting the regulator’s requirements.

16 Sep 2024

CII Shaping the Future of Insurance conference: speakers announced

The Chartered Insurance Institute (CII) has announced the programme of speakers for its annual Shaping the Future of Insurance conference taking place in October. This year’s event focuses on ‘trends, tech, and tempting talent’, providing an opportunity for attendees to engage with industry leaders, and gain insights on emerging trends.

12 Sep 2024

Local Institute National Forum – summary document (September 2024)

The Local Institute National Forum is attended by 18 local institute representatives (known as National Forum Officers) who meet four times a year to proactively discuss projects, initiatives, successes, and concerns from the local institute network - giving you and your institute a voice within the CII.

20 Aug 2024

Registrations open for annual CII conference

Registrations have opened for the annual Chartered Insurance Institute (CII) Shaping the Future of Insurance conference. This year’s event focuses on ‘trends, tech, and tempting talent’, providing an opportunity for attendees to engage with industry leaders, gain insights on emerging trends, and network with fellow professionals.

07 Aug 2024

Upcoming LINF meeting agenda - 3rd Sept 2024

The proposed agenda ahead of the Local Institute National Forum meeting to be held on Tuesday 3rd September 2024. Your National Forum Officer will have organised (or will be organising) your regional forum meeting – please ensure you share good practice and feedback ideas you want discussed at LINF – this is your opportunity to have your institute heard at a national level.

06 Aug 2024

CII New Generation group report says TikTok and ESG are key to attracting talent

Today the 2022/23 Chartered Insurance Institute (CII) New Generation Underwriting group publish a report examining the insurance market’s ‘talent shortage crisis’. The report highlights barriers to entry as well elements of the industry that attracted respondents to the sector.

22 Jul 2024

CII appoints three new Board members

The Chartered Insurance Institute (CII) has announced the appointment of three new Group Board members, each with a responsibility to provide a membership perspective in discussions and decision making. Known as Engagement Board Members, the three are Ben Rose, Engagement Board Member: London Markets; Roger Jackson, Engagement Board Member: Financial Planning; and Suzy Middleton, Engagement Board Member: Personal Finance.

16 Jul 2024

Realigning the Partnership update - useful feedback gained at NC breakout sessions

Following the launch of Realigning the Partnership in 2023 the regional membership team have been working hard to deliver on each of its key nine themes.

15 Jul 2024

CII Executive Director calls for industry collaboration to boost talent attraction

Gill White, Chartered Insurance Institute (CII) Director of Member Engagement and Learning, recently appeared on Sandra Lewin’s 100 Women in Insurance podcast, where conversation covered AI and altruism in insurance, challenges around talent attraction, and the key moments that shaped Gill’s career.

10 Jul 2024

Network Conference 2024 Q&A

A round-up of answers to the questions that were asked at Network Conference 2024 that we didn’t have time to answer on the day.

08 Jul 2024

Value of professional brokers revealed by latest public trust data

New data published by the Chartered Insurance Institute (‘CII’) today (8 July 2024) reveal that professional brokers are doing more to build consumer loyalty and confidence than price comparison sites, banks and building societies, or insurers themselves.

03 Jul 2024

CII and SJP host first virtual reality training session

As part of the Chartered Insurance Institute (CII) and Personal Finance Society (PFS) Consumer Duty initiatives, the first vulnerability virtual reality (VR) session was hosted in late June. This innovative learning was facilitated by Technical Connection powered by St. James’s Place (SJP) Learning and Development. The face-to-face session is part of a series available to the whole profession, giving access to the immersive learning which is designed to help build empathy for advisers and others across the profession that would benefit from the insights.

25 Jun 2024

CII advise against a ‘one-size-fits-all’ approach to EDI

In a recent webinar on ‘Crafting EDI strategies in an evolving regulatory landscape’, formed in collaboration with the Association of British Insurers (ABI), Dr Matthew Connell, Director of Policy and Public Affairs at the Chartered Insurance Institute (CII) addressed criticism faced by the Financial Conduct Authority (FCA) on the topic of regulation within the Equality, Diversity and Inclusion (EDI) space.

24 Jun 2024

CII seeks rising stars for 2024 New Generation Programme

The Chartered Insurance Institute (CII) 2024 New Generation Programme is now open for entries, offering 40 promising professionals an opportunity to join the flagship talent scheme.

19 Jun 2024

Realigning the Partnership - update May/June 2024

The regional membership team are continuing to work on each of the nine key themes that make up the Realigning the Partnership initiative.